General Information – While compiling this information, KINGFISHER AIRLINES has endeavored to ensure that all information is correct. This information is subject to changes by Kingfisher Airlines without prior notice. However, no guarantee or representation is made about the accuracy or completeness of the information contained herein.

Personal Data – The Passenger recognizes that personal data given to Kingfisher Airlines is for the purpose of making a reservation for carriage and for providing ancillary services or products that may be offered by Kingfisher Airlines and/ or its chosen partners from time to time. For these purposes, the Passenger authorizes Kingfisher Airlines to retain such data and to transmit the data to its own offices, other carriers or to parties which provide such services or products, in whichever country they may be located. The Passenger acknowledges that Kingfisher Airlines and / or its chosen partners may contact the Passengers via email or other means to inform them of their account status or changes or alterations to the service, or to inform them about additional offerings or services being provided or contemplated.

Class Of Service –

• Kingfisher First (available only on certain sectors and only on Airbus aircrafts)
• Kingfisher Class

Seating – Seating will be assigned through advance reservations or during check-in process at the airport for flights operated by Kingfisher Airlines.

Non-Smoking Flights – The Government of India prohibits smoking on all domestic flights and as a separate precautionary measure, all toilets are also fitted with smoke detectors. Government of India regulations also prohibit consumption of alcohol on all domestic flights.

Reservation – Reservations can be made on all Kingfisher Airlines’ flights through Kingfisher Airlines’ WEBSITE, or any KINGFISHER AIRLINES RESERVATION OFFICE or through any Kingfisher Airlines’ approved TRAVEL AGENTS. Reservations can also be made on certain sectors operated by Air Deccan mentioned in the Flight Schedule in the Kingfisher Airlines’ website and also through any Kingfisher Airlines’ Reservation Office. The Passengers are requested to supply a contact number during reservation for each city in their itinerary. This will enable Kingfisher Airlines to inform the Passengers of any irregularity with a flight on which the Passengers are booked.

Reservation Requirements –

• Reservations are not confirmed until recorded as accepted by Kingfisher Airlines or its authorized Agent.
• As provided in the regulations/fare rules, certain fares may have conditions, which limit or exclude the Passenger’s right to change or cancel reservations.

Check-In Time – Check in usually starts 150 minutes before departure. Passengers are requested to check-in at the airport of embarkation at least 75 minutes before scheduled time as stated in the Passenger’s e-ticket as departure times. Upon arrival at the airport, please have the baggage screened and report at the KINGFISHER AIRLINES counter to permit completion of formalities.

Check-in counters will be closed 30 minutes before departure time for all Passengers. In order to maintain schedules, the boarding gate will be closed 15 minutes before departure time. Passengers, who do not report at the Check-in counter/boarding gate in time, will not be allowed to board the flight. Guests who have Checked-in but fail to report at the Boarding Gate a minimum of 15 minutes before the Scheduled Departure Time will be termed as Gate No Show. In this event, only taxes and surcharge will be refundable from the point of sale.

Passengers who have through checked-in their baggage to the final destination are required to identify their checked-in baggage before re-boarding onward flight.

City Check-in (available only for flights operated by Kingfisher Airlines) –

1. Only Passengers with confirmed tickets and traveling with only hand baggage and have no check-in baggage, are eligible to City Check-in. Incase the Passenger produces baggage for check-in at the airport after getting a Boarding Pass under a City Check-in, the Boarding Pass is liable to be nullified unless the Passenger is in compliance with the time schedule for an Airport Check-in.
2. City Check-in will be available not earlier than 24 hours prior and not later than 3 hours prior to the Scheduled Departure time of the flight.
3. The Passenger will be required to produce valid photographic proof of his identity in original at the time of City Check-in. along with a copy thereof, which copy will be verified and stamped at the City Check-in Office. (Only the following documents are recognized for this purpose viz. PAN Card, Driving Licence, Credit Card with Photo, Passport or Election Card).
4. If the reservation has been done by the Passenger using his/her credit card, the original credit card used for the reservation should be produced at the time of City Check-in. If the reservation has been done using another person’s credit card and the credit card holder is not traveling with the Passenger, either the original credit card or a copy of the front portion of the credit card used to make the reservation should be produced for verification at the time of City Check-in.
5. The stamped copy of the photographic proof of identity mentioned in (3) above must be produced by the Passenger on request at the departure terminal along with the boarding pass; failure to do so may result in denial of boarding to the Passenger without any liability whatsoever on Kingfisher Airlines Limited.
6. Passengers who have City Checked-in must ensure that they reach the departure terminal sufficiently in time to complete all security formalities and report at the Boarding Gate not later than 15 minutes before the Scheduled Departure Time, failing which such Passengers will be treated as Gate No Show and only taxes and surcharge will be refundable from the point of sale.
7. Lost/Mutilated/Torn Boarding Pass(s) issued upon a City Check-in will necessitate the Passenger reporting at the Airport Check-in counter atleast one hour before the Scheduled Departure of the flight and check-in afresh by following the necessary procedures for an airport check-in, including production of e-ticket and other documentation specified in (3) and (4) above, for issuance of a fresh boarding pass. Kingfisher will not be held liable for any consequences arising out of the failure on the part of the Passenger to comply with any of the requirements in this clause.

Check-in time for groups – Passengers traveling in groups (40 or more Passengers traveling together) are advised to report to the airport at least 90 minutes prior to the flight departure.

Groups of less than 40 Passengers can report at the airport 75 minutes prior to departure.

Seat Release charge – Seat Release is allowed upto One (1) hour prior to departure.

The terms and conditions of cancellation and refund are available on the website under the relevant fare rules and Passengers are deemed to have read the same and accepted them. On Cancellation of a booking, the refund will be processed through the point of sale through which the ticket was purchased.

Transfer to Connecting Flights – Kingfisher Airlines does not take any obligation or responsibility for transfer of Passengers or their baggage to other flights, whether operated by Kingfisher Airlines or another carrier and does not assume any responsibility to ensure the connections for onward flights on Kingfisher Airlines services OR any other airline and is therefore not liable for any losses or expenses arising out of any failure to board a planned connection.

Rescheduling – Kingfisher Airlines does not warrant or undertake to adhere to schedule timing and reserves the right to change or cancel the scheduled flight without any prior notice due to any situation beyond Kingfisher Airlines’ control.

However, Kingfisher Airlines will make every attempt to maintain scheduled departure and connections. In the event of cancellation, delays and/or missed connections, KINGFISHER AIRLINES will not be held liable.

Hand Baggage Regulations – As per Government of India safety regulations only one hand baggage per Passenger will be allowed. The dimensions of the hand baggage should not exceed (L+B+H) - 55+35+25 totalling 115cms for Airbus aircrafts and (L+B+H) - 50+45+20 totalling 115cms for ATR Aircrafts. The weight of the hand baggage should not exceed 7 kgs. Strolley bags with above specified dimensions will be allowed.

Contours are available at all airports to check the dimensions. If it exceeds these specifications, the Passengers will be requested to check-in the bag into the baggage hold. Hand baggage is accepted in the cabin subject to availability of space in the overhead bin.

Restricted stowage space is also under the front seat. In the event of no space being available in the aircraft to stow hand baggage in the overhead bins or under the front seat, it will be necessary to remove and load the same in the baggage hold as per Government Safety Regulations.

Articles – Articles, which may be carried free in addition to the hand baggage allowance (subject To Security Regulations)

• An overcoat wrap or blanket.
• An umbrella or walking stick.
• A lady’s handbag, lady’s pocket-book or lady’s purse
• A reasonable amount of reading matter for the flight
• A small camera and/or a pair of binoculars
• Infant’s food for consumption in flight and infant’s carrying basket
• A fully collapsible invalid’s wheelchair and/or a pair of crutches and/or braces or other prosthetic device for the Passenger’s use provided that the Passenger is dependent upon them.

Dangerous Articles Not Permitted In Baggage – For safety reasons, dangerous articles, such as those listed below, must not be carried in Passenger’s baggage.

• Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous) such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.
• Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury.
• Explosives, ammunitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.
• Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches.
• Radio active material.
• Briefcases and attaché case with installed alarm devices.
• Oxidizing materials such as bleaching powder and peroxides.
• Poisons and infectious substances such as insecticides, weed-killers and live virus materials.
• Other dangerous articles such as magnetized materials, offensive or irritating materials.
  
  

The Government of India prohibits the use of mobile phones on board the aircraft.

Prohibited Articles – Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas are prohibited in the Passenger cabin.

Valuable Articles – It is advisable for passengers to carry currency, precious metals, jewellery, negotiable instruments, securities, personal identification documents and other items of value with them in their hand baggage.

Restricted Articles – Medicines and toiletries in limited quantities, which are necessary or appropriate for the Passenger during the journey, such as hairsprays, perfumes and medicines containing alcohol, may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo regulations.

The above terms are only illustrative and not exhaustive and for further information you may contact KINGFISHER AIRLINES Airport office.

Free Check-in Baggage Allowance – (only on flights operated by Kingfisher Airlines)

Free Check-in Baggage Allowance is effective only on sectors operated by Kingfisher Airlines. Any excess baggage beyond the permissible free check-in allowance will be charged at rates that vary from sector to sector.

Security Regulations – According to security regulations, Passengers are advised:

1. Not to accept any packets from unknown persons.
2. Not to leave baggage unobserved at any time, especially within airport area. Unattended baggage may be removed by Airport Security Staff as object of suspicion.
3. To declare before baggage screening / check-in if carrying any arms or ammunition or explosive substance. Concealment is an offence under Aircraft Act and Rules.
4. To carry only one hand baggage, the sum of the three dimensions (viz. length, breadth and height) of which should not exceed 115 cm.
5. Battery cells / Dry cells carried in the hand baggage or in any electrical/electronic items are liable to be removed and the Kingfisher Airlines would not be in a position to hand-over the same at the destination. The same may be carried in registered baggage.

CONDITIONS OF CONTRACT

The carriage is subject to KINGFISHER AIRLINES General Terms & Conditions and also regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and as amended by notification from time to time regarding application of carriage which is non-international. These regulations are known as KINGFISHER AIRLINES Non-International Carriage (Passenger and Baggage) Regulations 2004. The liability of Kingfisher Airlines for damage sustained in the event of the death or any bodily injury suffered by a Passenger or damage to the Passenger’s registered baggage during the course of carriage by air will be governed by the provisions of sections 4, 5, 6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc. as notified in the Notifications published by Ministry of Civil Aviation, Government of India.

Excerpts from Regulations –

• Kingfisher Airlines reserves to itself the right, without assigning any reason, to cancel or terminate or delay the commencement or continuance of the flight or to alter the stopping place or to deviate from the route of the journey or to change the type of aircraft in use without incurring any liability in damages or otherwise to the passengers or any other person for any reason whatsoever. Kingfisher Airlines also reserves to itself the right to refuse to carry any Passenger whom it considers unfit to travel or who in the opinion of Kingfisher Airlines may constitute risks to the aircraft or to the persons on board.
• If at any stage it is found that the aircraft with the booked load or Passengers, etc. will be over loaded Kingfisher Airlines will have the right to decide which Passengers or articles shall be off-loaded and such decision shall be binding.
• Kingfisher Airlines is not liable for any delay or loss or damage occasioned by delay in the carriage by air of Passengers or baggage.
• Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.
• The Kingfisher Airlines’ liability for loss or damage to baggage is limited to INR 450 per kilo, unless a special declaration of the value has been made in advance and the supplementary sum paid. Excess valuation may not be declared on certain types of articles. Kingfisher Airlines assumes no liability for fragile or perishable articles.
• The ticket issued by Kingfisher Airlines shall be subject to rules of cancellation made by Kingfisher Airlines for the time being in force, which may be seen at Kingfisher Airlines website or any reservation office of Kingfisher Airlines or Kingfisher Airlines approved travel agent on request.
• In the event of death of a Passenger or any bodily injury or wound suffered by a Passenger which results in a permanent disablement incapacitating him or her from engaging in or being occupied with his or her usual duties or business or occupation, the liability of Kingfisher Airlines for each Passenger shall be INR 7,50,000 if the Passenger is 12 years or more of age and INR 3, 75,000 if the Passenger is below 12 years of age on the date of the accident.

Please note that notwithstanding what is stated herein, for carriage on tickets for Air Deccan flights booked through Kingfisher Airlines website and/or reservation offices, the Conditions of Carriage of Air Deccan will apply which can be viewed on the website www.flyairdeccan.net.

ONLINE - TERMS AND CONDITIONS

Please make sure you familiarize yourself with the following points:

• Limitation of Liability and Disclaimer of Warranties - Kingfisher Airlines does not represent or warrant the completeness or accuracy of the information published in the Kingfisher Airlines website or that access to the website will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted.

  Kingfisher Airlines makes no representations about the suitability of the information products or services contained on the Kingfisher Airlines website for any purpose. All such information, products, and services are provided "as is" without warranty of any kind. Kingfisher Airlines hereby disclaims all warranties and conditions with regard to the information products and services (other than carriage by air), including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

  IN NO EVENT WILL KINGFISHER AIRLINES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS OR ANY WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS OR ANY WEBSITE, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT OR STRICT LIABILITY OR ANY OTHER LAW OR OTHERWISE.

  ANY CARRIAGE BY AIR USING AN ELECTRONIC-TICKET OBTAINED BY USING KINGFISHER AIRLINES WEBSITE SHALL BE SUBJECT TO THE CONDITIONS OF CARRIAGE AS PROVIDED IN THE CARRIAGE BY AIR ACT 1972, APPLICABLE TO NON-INTERNATIONAL CARRIAGE (PASSENGER & BAGGAGE) AS AMENDED BY NOTIFICATION FROM TIME TO TIME.

  THE ABOVE EXCLUSIONS AND LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.

• Online Bookings - The Kingfisher Airlines online booking system is currently available only for flights operated by Kingfisher Airlines and certain flights operated by Air Deccan details of which will be available at the time of booking online. The Passenger will use the online booking facility to make only LEGITIMATE reservations.

  A Passenger can book online for up to six (6) Passengers per booking. The bookings can be made subject to applicable fare and seat vacancies.

  Bookings within 2 hours of departure cannot be made through Kingfisher Airlines website. Please contact Kingfisher Airlines Reservation Offices for any assistance.

  Electronic tickets will be issued for all bookings made by a Passenger through our website and the mode of payment will be credit card. An electronic image of the Passenger’s ticket is stored in Kingfisher Airlines' reservation system. The itinerary receipt is the Passenger’s confirmation of travel.

  Once e-ticketed online the system will generate an electronic ticket and a printable itinerary receipt will be displayed. The Passenger will need to print this itinerary receipt and use it for access to the airport and check-in. To enter the airport and for check-in, the Passenger must present the itinerary receipt along with any one of the valid photo identification (Official Government issued photo identification/ driving license/ election photo identification/ Passport [mandatory for international Passengers]/ photo credit card).

  For any valid reasons if a Passenger’s ticket does not get generated online, the Passenger’s itinerary receipt will have a message as "Your Ticket was not issued". Please contact nearest Kingfisher Airlines offices for further assistance. This itinerary receipt cannot be used for airport entry or check-in and is only for reference.

  In this situation please contact our call centre at 1800 1800 101 to confirm your itinerary details.

  The Passenger is responsible to read all “notes and rules” mentioned on each web page displayed while booking on our website. Kingfisher Airlines will consider that the Passenger has accepted these notes and rules if the Passenger completes his/her booking process.

  Passengers are responsible for the correctness of the age of children booked by the Passengers online. A child is one who has reached his/her second birthday but not yet reached his/her twelfth birthday on the date of commencement of journey.

  Once an online booking is made, Passengers are requested to confirm the time, and date of departure. Kingfisher Airlines assumes no responsibility whatsoever on account of delay or cancellation of flight for any reason whatsoever including change in flight schedule.

• Modifications and Refunds - Once purchased online, changes or cancellation to this booking cannot be made online on www.flykingfisher.com or any other internet site. Please contact the nearest Kingfisher Airlines Reservation office in India to make the changes or cancel reservation. Passengers residing outside India must send their request to guestcare@flykingfisher.com.

• Credit Card – Kingfisher will accept major credit cards, for making bookings on Kingfisher Airlines. Payment for online booking is accepted only by credit card. The credit card used to book online should be available for verification at the airport during check-in or while processing refunds. A Guest who has made booking(s) online (whether for his/her travel alone or for a group of persons traveling with him/her) using his/her own credit card is required to present the said credit card to the Kingfisher Airlines airport check-in staff at the time of check-in. In the case of Guest(s) whose ticket(s) has/ have been booked online using another person’s credit card and the credit card holder is not traveling with him/her/them, such Guest(s) is/ are required to carry either the original of the said credit card or a copy of the front side of the said credit card. Kingfisher Airlines reserves the right to deny boarding to Guest(s) who does/do not comply with these requirements without liability to Kingfisher Airlines whatsoever.

• Personal Profile and Registration - A Passenger can make a reservation through Kingfisher Airlines website without registering or without creating any login ID. However at a later date all the Passengers booking on Kingfisher Airlines website may have to register online on our website and, a user ID will be allotted to the Passenger, which can be used in all future transactions.

• Age and Responsibility – The Passenger represents that they are of sufficient legal age to use this service, and they possess the legal right and ability to create binding obligations for any liability they may incur as a result of the use of this service. The Passenger understands that they are financially responsible for all uses of this service by them and those using their login information. The Passenger will supervise all usage of the booking facility under their name or account. The Passenger warrants that all information supplied by them and members of their household in using the booking facility are true and accurate.

• Documentation and health requirements - The responsibility to ensure the correctness of all documentation including valid Indian resident permit, passport & visa (if required) rests solely with the Passenger. Kingfisher Airlines will not be responsible for any damages arising out of incomplete or improper documentation on the Passenger’s part.

• Airport Tax and all other applicable Taxes - All the applicable taxes at the time of ticketing will be collected on the Passenger’s ticket.

  However in case of any other levy or taxes as may be imposed by any statutory authority, Kingfisher Airlines reserves the right to collect the same from the Passenger. Some airports will levy an airport departure tax, which is payable by the Passenger at the airport locally. Information on these charges is not given through our quoted fares.

• Conditions of contract - The carriage of the Passengers and their baggage by air will be subject to Kingfisher Airlines General Terms & Conditions and Conditions of Contract of Carriage for carriage on Kingfisher Airlines’ flights and by the Air Deccan Conditions of Carriage for tickets booked on Air Deccan flights through the Kingfisher Airlines website and/or reservation offices.

• Modification of Terms - Kingfisher Airlines reserves the right to change any of these terms and conditions at any time without prior notice or liability. The Passenger is responsible for regularly reviewing these terms and conditions. Continued use of Kingfisher Airlines’ online booking system following any such changes shall constitute the Passenger’s acceptance of such changes.

• Restrictions on Use - Kingfisher Airlines and its licensors retain all rights (including copyright and patent rights) with respect to all software and underlying information and material available through the Kingfisher Airlines online booking facility. The Passenger must not download or otherwise export or re-export any software or underlying information or material available through the Kingfisher Airlines online booking facility except with the written permission of Kingfisher Airlines and in full compliance with all Indian and other applicable laws and regulations. In particular, but without limitation, the Passenger must not download or otherwise export or re-export any software or underlying information or material available through the Kingfisher Airlines online booking facility unless such downloading occurs in the course of using the Kingfisher Airlines online booking facility in accordance with the written instructions of Kingfisher Airlines.

• No Unlawful or Prohibited use – The Passenger will not use this website for any purpose that is unlawful or prohibited by these Conditions. The Passenger will not use the Kingfisher Airlines online booking facility to make any speculative, false or fraudulent reservation.

  The Passenger must not:

  • resell the service of the Kingfisher Airlines online booking facility; or
  • use the Kingfisher Airlines online booking facility for any activity which breaches any law; or
  • use the Kingfisher Airlines online booking facility in a way which interferes with its availability for other users; or
  • use other means to transact or obtain information if you are unable to use the Kingfisher Airlines online booking facility.

• No Representation - Kingfisher Airlines does not warrant or represent that the Passenger’s access to the Kingfisher Airlines online booking facility will be uninterrupted or error-free or that any information, data, content, software or other material accessible through the Kingfisher Airlines online booking facility will be free of bugs, viruses, worms, Trojan horses or other harmful components.

E-Ticket and Boarding Pass Prima Facie Evidence of Contract

The e-ticket and the boarding pass are and remain at all the times the property of Kingfisher Airlines and constitute prima facie evidence of the contract of carriage between Kingfisher Airlines and the Passenger named on the ticket. The conditions of contract contained in the ticket are a summary of some of the provisions of these conditions.

Requirement For Ticket – The Passenger shall not be entitled to be carried on a flight unless that Passenger presents a ticket valid duly issued in accordance with Kingfisher Airlines’ regulations.

Ticket Not Transferable – A ticket is not transferable. If a ticket is presented by someone other than the Passenger entitled to be carried thereunder or to a refund in connection therewith, Kingfisher Airlines shall not be liable to the Passenger so entitled if in good faith it provides carriage or makes a refund to the Passenger presenting the ticket.

PLEASE NOTE ONCE THE TICKET HAS BEEN ISSUED, THE NAME OF THE PASSENGER CANNOT BE CHANGED.

Stopovers – Stopovers may be permitted at agreed stopping places subject to government requirements and Kingfisher Airlines’ regulations. Stopovers be arranged with Kingfisher Airlines in advance and specified on the ticket.

Fares and Charges

General – Fares apply only for carriage from the airport at the point of origin to the airport at the point of destination. Fares do not include ground transport service between airports and between airports and town terminals, unless provided by Kingfisher Airlines without additional charge. Applicable fares are subject to change as per the Kingfisher Airlines’ regulations. Kingfisher Airlines is required by the government to charge and collect Passenger Service Fee (PSF) as applicable. Besides, an insurance charge is also levied. All the above taxes and government levies are collected along with the basic fare at the time of issuance of the ticket. Any additional taxes, surcharges, cess, duty, levies and/or any other charges of such nature imposed by lawful authority on the tickets shall be directly paid by the Passenger to Kingfisher Airlines at the time of Check-In.

Applicable Fares –

• Applicable fares are those published by Kingfisher Airlines.
• Please note that fares are subject to change without prior notice.
• In any case Kingfisher Airlines is not obligated to carry any Passenger as long as the applicable fare has not been paid to Kingfisher Airlines.

“Please Note : Kingfisher Airlines also does not guarantee that fares on Deccan operated flights booked through Kingfisher Airlines points of sale will not be higher than fares available on bookings through non Kingfisher Airlines points of sale including through the Deccan website for the same flights. These flights are Deccan flights (and not Kingfisher Airlines flights) and the Deccan Terms and Conditions of Carriage shall be applicable to such flights. Guests are advised to board the flight from the terminal where Deccan flights operate from.”

ROUTING – Unless otherwise provided in Kingfisher Airlines’ regulations, fares apply only to routings published in connection therewith.

Taxes And Charges – Any tax or charge imposed by government or other authority, or by the operator of an airport, in respect of a Passenger or the use by a Passenger of any services or facilities will be in addition to the published fares and charges and shall be payable by the passenger, except as otherwise provided in Kingfisher Airlines’ regulations.

Currency – Fares and charges are payable in any currency acceptable to Kingfisher Airlines. When payment is made in a currency other than the currency in which the fare is published, such payment will be made at the rate of exchange established in accordance with Kingfisher Airlines’ regulations.

Seating – Seating will be assigned through advance reservations by selecting the seat by the Passengers online or seating will be assigned at the airport check-in counter prior to boarding.

Schedules – Kingfisher Airlines undertakes to use its best efforts to carry the Passenger and his or her baggage with reasonable dispatch and to adhere to published schedules in effect on the date of travel.

The times shown in timetables, website or elsewhere are approximate and not guaranteed and form no part of the contract of carriage.

Schedules can be subject to change without prior notice and Kingfisher Airlines assumes no responsibility for making connections.

Cancellation and Changes in Flight Schedule – In case of circumstances beyond Kingfisher Airlines control (including, but without limitation, meteorological conditions, mechanical failures, acts of nature, force majeure, strikes, riots, civil, commotion's, embargoes, wars, hostilities, disturbances, government regulations, orders, demands or requirements, shortage of labour, fuel or facilities, or labour difficulties of Kingfisher Airlines or others all actual, threatened or reported) Kingfisher Airlines may without notice cancel or delay a flight.

If due to such circumstances Kingfisher Airlines cancels such flight, Kingfisher Airlines shall:

• Refund the entire cost of the ticket to the Passenger through the point of sale, or
• If the Passenger so requests, carry the Passenger on another of its scheduled passenger services on which space is available or reroute the Passenger to the destination indicated on the ticket or applicable portion thereof by the scheduled services of another carrier, or by means of surface transportation, in which case no refund will be payable.