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15th, Sep 2006
Kingfisher Airlines Introduces World-class innovations Focused on Enhanced Guest Convenience       

No more waiting at the Check-in counter; Guests with hand baggage can directly proceed towards security check-in where the Kingfisher Airlines` Roving Agent will print their boarding passes.Now you can choose your seat and print your own Kingfisher Airlines Boarding Pass at your Home or Office



September 15, 2006, Mumbai- Kingfisher Airlines India`s fastest growing airline and India`s first carrier to introduce First class premium cabins onboard its flights- Kingfisher First, announced the launch of two world-class technological innovations to enhance guest convenience.

The first cutting-edge innovation is the introduction of the Roving Agent at the airport. Now guests with hand baggage need not wait at the check-in counter to collect their boarding pass. They can directly approach the security check-in counters. Deployed outside the Security check-in area will be Kingfisher Airlines` Roving Agent who will attend to these guests personally and book them on their choice of seats. Specially trained Roving Agents will reach out to guests and check them in using a mobile digital device and printer. Kingfisher Airlines is the first airline in India to launch this unique service.

Also launched is the facility of Web Check-in. Now Kingfisher Airlines guests can sit in the comfort of their homes or offices and print their boarding passes. All a guest has to do is log onto the official website of Kingfisher Airlines, www.flykingfisher.com and click on the link, web check-in. Fill in your reservation details and the screen will display the choice of seats available onboard that particular flight. Once booked the guest can conveniently print out the Boarding Pass and carry it along with him/her on the day of the flight and proceed straight to the security check counter at the airport.

Stated Dr. Vijay Mallya, Chairman & CEO, Kingfisher Airlines Limited, "At Kingfisher Airlines we have always emphasized upon the importance of service and hospitality. In the past 16 months we have introduced several world-class initiatives to add to the convenience of our guests. The 2 new services- Web Check-In and The Roving Agent are two highly innovative steps to make our guests` journey with us even more delightful. In the times to come, many more such innovative initiatives will be undertaken by Kingfisher Airlines."

Commented Mr. Girish Shah, "The Roving Agent is like a check-in counter on the move. You no longer need to go to the check-in counter; we have ensured that the check-in counter comes to you. So you will be serviced on priority if you are a guest with only hand baggage. At Kingfisher Airlines we constantly innovate when it comes to providing added convenience to our guests. And when we say we want them to enjoy the Good Times with us, we do everything possible to ensure that. There are several more such path-breaking initiatives in the pipeline."

About Kingfisher Airlines

Kingfisher Airlines is India`s first and only private airline to receive the prestigious, `Best New Airline of the Year` award in the Asia-Pacific and Middle East region from Centre for Asia Pacific Aviation (CAPA). Kingfisher Airlines has also been voted as the 3rd Most Successful Brand Launch of the Year 2005, in the annual Brand Derby Survey conducted by India`s leading business daily-Business Standard. In another Survey conducted by agencyfaqs.com and Brand Reporter, Kingfisher was voted as the 7th Buzziest Brand of 2005 amongst 2000 leading national and international brands. More recently, Kingfisher Airlines has bagged the "Service Excellence for a New Airline" award from Skytrax, a UK based specialist global air transport advisor.

Another addition to the list of laurels is the "Best New Domestic Airline for Excellent Services and Cuisine" award from Pacific Area Travel Writers Association (PATWA), the biggest travel writers` organization, across the globe, that conducts independent annual surveys across various industries related with Travel and Tourism in order to select the best in each category. Lastly in a survey conducted by IMB for Times of India, 46% of the participants voted Kingfisher Airlines `The Best Airline" and "India`s Favourite Carrier". Kingfisher Airlines commenced operations on May 9th, 2005 with a brand new fleet of aircraft. Kingfisher Airlines offers Full Service at True Value and promises an unparalleled experience to the Indian air traveler. On offer are extra-wide seats and spacious leg room, delicious gourmet meals, international-class cabin crew and a whole host of comforts and delights. Kingfisher Airlines also facilitates doorstep delivery of tickets on guest request. Kingfisher Airlines has further raised the bar by introducing the Indian business traveler to a premium product- Kingfisher First, the finest experience in the Indian skies. For more information on Kingfisher Airlines log on to www.flykingfisher.com . Fly the Good Times with Kingfisher Airlines.

For further information, members of the media may contact:

PR Agency
Prakash Mirpuri, IPAN, Mumbai
Mobile: + 91-98210 91715
Email: prakash.mirpuri@ipan.com

 

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