We, at Kingfisher Airlines Ltd. are committed to provide a seamless travel experience to our guests who require special assistance. This commitment is clearly established by the fact that our personnel at various functional areas are well trained to handle your special needs. Special care is taken even while assigning a seat on board the flight. Guests with special needs are assigned seats closer to the exits and lavatories so that they can board, use facilities and disembark in comfort. To enable us to serve you better we request you to inform us about your special needs within a reasonable time before your travel.

Children in the age group of 5 to 11, holding a confirmed reservation and traveling alone qualify as Unaccompanied Minors. We take the responsibility of escorting them safely to their destination. Kingfisher Airlines Ltd. personnel assist in check-in and boarding process and introduce the child to the flight attendants on board. Our flight attendants take special care of the child to ensure a comfortable and enjoyable flight. At the destination our staff escorts the child to the arrival terminal and meets the person named on the UNM form. Only after checking the credential of the assigned person is the child released.

The airline will assign someone to take care and make sure that your child is never really alone

Guest with disabilities can expect a personalized and caring treatment from us. An escort with a wheel chair can be assigned to the Guest. Help in check-in, boarding and disembarkation can also be availed. Our flight attendants are formally updated about Guest's requirements on board their flights. Besides, a personalized briefing is also conducted on the flight for visually impaired Guests, Guests with reduced mobility and other guests with special needs, to familiarize them with the safety and service aspects of the flight. Similarly senior citizens also have the option of availing wheel chair assistance, on request.

This special assistance is offered on a complimentary basis.